© Copyright Harleston Grapevine 2011

Harleston Medical Practice News

We wish all our patients a Happy New Year and would like to thank all the kind patients for their gifts and good wishes over the Christmas period.

A power cut in the town on Boxing Day caused our telephone system to fail and, despite our best efforts, we were unable to rectify this situation as our telephone provider's systems also failed - we were, therefore, without telephones until Wednesday 28th December and apologise for any inconvenience this caused.  We did alert the out-of-hours services and displayed the contact details of the out-of-hours service on the doors of the surgeries and our website.

The out-of-hours service is for medical emergencies only when the surgery is closed:

Monday, Tuesday, Thursday and Friday 6.30 pm – 8.30 am

Wednesday 6pm – 8.30 am

Saturday and Sunday all day

This service can be reached by calling either surgery number - 853217/852213 – when you will be redirected or by calling directly on 01603 488488. For health advice please call NHS Direct on 0845 46 47.

The Patient Participation Group is currently carrying out an appointment survey – this is anonymous and forms may be collected from (and returned to) either surgery or Harleston Information Plus. The survey is available until the end of January - the results will be discussed in March and subsequently published in April. We would be very grateful for your assistance in filling out this survey.